Frequently Asked Questions Regarding Our Services

What are your working hours?

We operate throughout the whole,  including on weekends and public holidays. You can contact us and one of our operatives will assist you with any matter that you need. 

How much will I be charged?

Our first two hours are $110.00 and each next hour would be $45.00. If you require a specific type of service, we can arrange an experienced specialist to attend to your property and provide you with an exact quotation. 

What is the minimum time I have to book you for?

All services that we offer you are booked for a minimum of two hours.

How can I book your services?

It's quick and simple. Just contact us on the listed number, via email or by chat and one of our office representatives will assist you with booking your service.

Will I be paying for the materials?

This is optional - we can arrange one of our handyman to pick up the materials for you but we should advise that the amount for the materials and shopping time is paid per hour ($45.00 per hour). The other option is for you to have the materials ready for the handyman prior to the service time. 

Am I insured against property damage?

Yes. We carry public liability insurance and our specialists are fully insured.

Do you have all equipment necessary?

Yes. We'll provide the appropriate equipment for every job that we offer you.

What are my payment options?

You can pay with a credit card or with cash upon completion of the service you've booked us for. It is also possible for us to arrange a bank transfer.

Are there any cancellation fees?

You can cancel the service you've booked 48 hours prior to the scheduled time of arrival. In that case, no cancellation fees would apply. But if you cancel the service you've booked less than 48 hours prior to the scheduled time, you'll be charged a cancellation fee of $50.

How can I be sure that I can trust your staff?

We offer a team of professional operatives who can handle all of your needs as a customer and a staff of experienced customer representatives that will make your experience hassle free.